Support & FAQ

How do I rejoin a multiplayer game I got disconnected from?

The app remembers the room you last entered. When you come back to the main menu, you'll see an orange "Rejoin room XXXX" chip — tap it and you'll skip the lobby and land back in the game with your same seat, hand, and series score intact. The chip stays for as long as the room is alive on the relay.

What's the difference between Classic and Battle Mode?

Classic is straight stockpile racing — first to empty their stock wins. Battle Mode adds one twist: every two build piles you complete arms an attack. You pick a card from your hand and shoot it into any opponent's stockpile at a random non-top index — the receiver's stock grows by one and they have to dig it back out. Pick the mode in the lobby (or on the main menu when you start a solo game). Bots play both modes.

Voice and video chat at the table — how does it work?

When you join a multiplayer room, the app prompts for mic + camera access. Voice is on by default; video starts off — toggle your camera with the icon next to your seat. We use a self-hosted LiveKit server, so audio + video stays inside our infrastructure (no third-party tracking). You can mute yourself or hide your camera at any time, and the host can mute or kick anyone disrupting the table.

Where do I see my Skip Coins balance?

On the main menu, the gold pill next to the trophy icon shows your current balance. Tap it to open the Store. In-game, the balance is hidden during play but reappears on the game-over and series-results screens.

How do I earn Skip Coins?

Win matches (solo or multiplayer), collect the +100 daily login bonus on your first match of the day, finish daily and weekly tasks, and claim achievement rewards. Solo payouts scale with bot difficulty and stockpile size; MP series winners take a flat pot. If you want a top-up, the in-app Store sells coin packs (1000 / 2500 / 5000 coins) — they're optional, never required.

Do my coins, friends, and skins sync across iPhone, iPad, and Mac?

Yes — sign in with Apple on each device and your Skip Coin balance, deck-skin inventory, friends list, achievements, and settings all sync through our server. Sign in on the web client at /play/ too and they sync there as well.

I bought a skin but it's not appearing in the deck picker.

Pull up Settings (gear icon, bottom right of the main menu) and scroll to "Deck skin" or "Table style". Tap the one you just bought to make it active. Purchases unlock the skin but don't automatically swap to it — that's a separate tap so you don't lose your current look.

Are there ads or subscriptions?

No to both. The game is free to play, free of ads, free of subscriptions, and free of energy timers. The only optional payment is a Skip Coins top-up if you don't want to earn them through play.

How do I add a friend?

Tap the Friends tab (third icon on the bottom bar), then "Add" and type the player's display name. If they accept, you'll see them in your list, get a push notification when they open a multiplayer room, and can invite them straight into your room with one tap.

Why does my multiplayer game show me as "Bot 0" sometimes?

If your connection drops mid-match, the host's bot AI takes over your seat so the game doesn't stall. When you rejoin (60-second window), you reclaim your seat and the bot stops. If you're still showing as a bot to others, your most recent attempt to reach the relay failed — check Wi-Fi or cellular and tap the Rejoin chip.

What data do you collect?

An anonymous per-install device ID, your chosen display name, your Skip Coin balance (for the leaderboard), and the avatar image you pick (if any). That's it. No email, no third-party analytics, no ad SDKs. See the privacy policy for full detail.

Is the leaderboard cheat-proof?

No — it's an honor system. The app reports its own balance to the relay and the relay trusts it within rate-limit + sanity-cap bounds. A determined cheater with Xcode can fake a high score. We may add server-validated scoring in a later release if it becomes a problem.

Voice or video chat isn't working.

Three things to check. (1) Microphone + Camera permissions — iOS Settings app → Skip Solitaire Pro → toggle both on. (2) The mic icon next to your seat has a quick-mute; tap to unmute. (3) Voice + video run over LiveKit which is separate from the game-state connection — if the game is fine but you can't hear anyone, leave and rejoin the room to re-establish the LiveKit session.

Will there be an Android version?

Maybe, eventually. The game engine is portable but the UI is SwiftUI, which doesn't translate. An Android port would be a fresh client. For now: iPhone, iPad, Mac, and any modern browser at /play/.