Help
Support & FAQ
Most answers below. If your problem isn't covered, use the form at the bottom.
How do I rejoin a multiplayer game I got disconnected from?
The app remembers the room you last entered. When you come back to the main menu, you'll see an orange "Rejoin room XXXX" chip — tap it and you'll skip the lobby and land back in the game with your same seat, hand, and series score intact. The chip stays for as long as the room is alive on the relay.
Where do I see my coin balance?
On the main menu, the gold pill next to the trophy icon shows your current balance. Tap it to open the store. In-game, the balance is hidden during play but reappears on the game-over and series-results screens.
I bought a skin but it's not appearing in the deck picker.
Pull up Settings (gear icon, bottom right of the main menu) and scroll to "Deck skin" or "Table style". Tap the one you just bought to make it active. Purchases unlock the skin but don't automatically swap to it — that's a separate tap so you don't lose your current look.
Why does my multiplayer game show me as "Bot 0" sometimes?
If your connection drops mid-match, the host's bot AI takes over your seat so the game doesn't stall. When you rejoin, you reclaim your seat and the bot stops. If you're showing as a bot to others, it means your most recent attempt to reach the relay failed — check Wi-Fi or cellular and tap the room code chip to reconnect.
What data do you collect?
An anonymous per-install device ID, your chosen display name, your coin balance (for the leaderboard), and the avatar image you pick (if any). That's it. No email, no analytics, no ads. See the privacy policy for full detail.
Is the leaderboard cheat-proof?
No — it's an honor system. The app reports its own balance to the relay and the relay trusts it. We do basic sanity checks (rate limiting + a 1 million coin cap) but a determined cheater with Xcode can fake a high score. We may add server-validated scoring in a later release if it becomes a problem.
Voice chat isn't working.
Three things to check. (1) Microphone permission — Settings app → Skip Solitaire Pro → Microphone (toggle on). (2) The speaker icon in-game has a slider; make sure it's not at 0. (3) Voice runs over the same connection as the game state — if your game's lagging, voice will too. iPhone X and newer give the best voice quality thanks to noise suppression.
Will there be an Android version?
Maybe, eventually. The game engine is portable but the UI is SwiftUI, which doesn't translate. An Android port would be a fresh client. For now: iOS only.
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